Metalbird Canada Help Center

***UPDATE DUE TO CANADA POST STRIKE 10th DECEMBER 2024***We have managed to move shipping on to UPS and still maintain our normal rates, although the out of zone surcharges vary with UPS, so these may change for rural/remote areas. Additionally, with postal load moving largely to FedEx and being overloaded, we have had to temporarily remove our FedEx Express service as we don&apos;t believe it to be reliable right now.Please disregard the below normal shipping options - we will return to normal servcie when Canada Post decide to!++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++All of our orders are shipped with either Canada Post or Fedex. You will be sent a tracking number when your order is sent so you can follow your Metalbird&apos;s journey.&#xA0;

***UPDATE DUE TO CANADA POST STRIKE 10th DECEMBER 2024***. We have managed to move shipping on to UPS and still maintain our normal rates, although the out of zone surcharges vary with UPS, so these may change for rural/remote areas. Additionally, wi

Who do you ship with?

Shipping

Installation: How to install my bird?

What is a Metalbird made from?

Rust/Patina - Corten Steel

Can you paint them?

Where are Metalbirds made?

Who designs the birds?

Do you do custom birds?

Will my Metalbird scare off real birds?

I'm travelling. Can I take my Metalbird on the plane?

Will the hammering of a Metalbird into a tree damage the tree?

Size: How big are the birds?

What are 'Seconds'?

Product

What is your return policy?

When will I get my refund?

How do I start a return?

I'm having trouble logging in

How do I cancel my order?

Can I edit or add anything to my order?

Free Mini Bird Promotion

Order

How do I track my order?

Can I ship to multiple addresses?

Can you ship to a PO box?

How much does shipping cost?

Do you offer free shipping?

Do you ship Internationally?

Policies

Claim Status

Filing a Claim

Route Shipping Protection

How long does delivery take?

My order was marked delivered but isn't here

What do I do if I receive the wrong item in my order?

Delivery

Can gift vouchers be returned?

Will my gift voucher expire?

How do I use my gift voucher?

Can a gift voucher be used to buy another gift voucher?

How do I know how much is left on my gift voucher?

Can I use more than one discount code?

Can I use my discount code on limited edition items?

How do I apply promo/discount codes?

Can more than one gift voucher be used towards a purchase?

Does my discount code expire?

Discount Codes & Gift Vouchers

Can Metalbirds be sent as gifts?

Do you include order information in the shipment?

Gifting

How did this collaboration come to life?

How authentic is this collaboration?

What are the Lord of the Rings pieces made from?

Can you ship internationally?

Lord Of The Rings

Who do you ship with?Updated 4 months ago